Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Return Policy
We at HowTeck are committed to providing high-quality digital products to our customers. If you encounter any issues with your purchased WordPress theme or plugin, we offer a straightforward return and replacement policy to ensure your satisfaction.
Eligibility for Returns
You are eligible for a return or replacement under the following circumstances:
1. Non-Functionality: If the purchased theme or plugin does not perform its intended functions as
described.
2. Defective File: In case the digital file is corrupted or incomplete, preventing proper installation or
use.
3. Incompatibility: If the theme or plugin is incompatible with your WordPress setup despite meeting the specified requirements.
Refund Process:
1. Contact Support: Please reach out to our customer support team within 3 days of your purchase to initiate the return process. Provide detailed information about the issue you’re experiencing.
2. Evaluation: Our support team will assess your request and may require additional information to troubleshoot the problem effectively.
3. Resolution: Depending on the nature of the issue, we will either provide a replacement file or initiate a refund for your purchase.
4. Refund Timeframe: Refunds will be processed within [number of days] days of approval. Please note that it may take additional time for the refund to reflect in your account, depending on your payment method and financial institution.
Replacement Policy:
If your purchased theme or plugin is eligible for replacement, we will provide you with a functional version of the digital file at no additional cost. You may need to uninstall the faulty file before installing the replacement.
Exclusions:
1. Change of Mind: We do not offer returns or refunds for purchases made due to a change of mind. Please ensure that you review product descriptions, demos, and compatibility requirements before making a purchase.
2. Third-party Modifications: Returns or replacements will not be provided if the product has been modified or altered by third-party developers or services.
Contact Us:
If you have any questions or need assistance regarding our return policy, please don’t hesitate to contact our customer support team at howteck@gmail.com or can coonect via WhatsApp 9229907751
HowTeck reserves the right to amend this return policy at any time without prior notice.
